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Care & Retainer

Software is never finished. We keep it healthy.

One monthly retainer for maintenance, hosting, security updates and ongoing development, from the senior team that already knows your system.

Problems we solve

“Our dependencies are years out of date.”

Planned, tested updates of frameworks and dependencies — without breaking production.

“When something breaks, nobody knows the system.”

A team that knows your code, with monitoring, backups and an incident process.

“Small improvements take months.”

A monthly development budget and a rolling roadmap for continuous improvement.

“Our AI features drift over time.”

Regular evaluation runs, model updates and cost monitoring.

What we build

01

Maintenance & updates

Framework and dependency updates, security patches and regular health checks.

02

Hosting & monitoring

Managed hosting, uptime and error monitoring, backups and incident handling.

03

Monthly development budget

Hours for new features, content changes and experiments — planned together every month.

04

AI operations

Model updates, prompt tuning, evaluation runs and cost monitoring for your AI features.

05

Web3 operations

Frontend updates for new contract versions, RPC and indexer maintenance, dependency audits.

06

A team that knows you

No ticket roulette: the engineers who built or onboarded your system keep working on it.

What you get

  • Agreed response times
  • Monthly report of work done
  • Rolling roadmap for improvements
  • Security and dependency updates
  • Backups and recovery plan
  • Cancel monthly after the initial term

Packages

Transparent starting prices. Every project begins with a free scoping call and a written proposal.

Care & Retainer

Care & Retainer

Monthly development hours plus maintenance, hosting and security updates.

from$3,000/ month

Typically $3,000 – $6,000 / month

Start with this package

Not sure which package fits?

Answer five short questions and get an indicative budget range and duration for your project.

Get an estimate

Prices in USD, excl. VAT. EU B2B invoices via reverse charge.

Selected work

Client work and showcase projects

Client platforms shown with permission, plus our own clearly labelled showcase projects you can try.

Client workWeb & Platforms

GAGA Menjačnica

Currency exchange & precious metals · Novi Sad, Serbia

A fast Next.js platform for a currency exchange and gold & silver dealer in Novi Sad.

Read case study
Client workWeb & Platforms

Sisak Green

Green energy & circular economy · Sisak, Croatia

A bilingual (DE/EN) investor platform for an industrial waste-to-energy project in Croatia.

Read case study
Client workBlockchain & Web3

RCIID

Blockchain forensics · Austria

A platform for an Austrian blockchain forensics firm that presents crypto transaction tracing to lawyers, authorities and victims.

Read case study

Showcase projects by sigmacode

See all work

Tech stack

Cloud & DevOps

  • Vercel
  • AWS
  • Docker
  • Kubernetes
  • Cloudflare
  • CI/CD (GitHub Actions)
  • Observability: Sentry, OpenTelemetry
  • Security best practice: OWASP, GDPR

Web & Platforms

  • Next.js
  • React
  • TypeScript
  • Node.js
  • NestJS
  • Python
  • PostgreSQL
  • Prisma
  • Redis
  • Tailwind CSS
  • Headless CMS: Sanity, Strapi, Payload
  • Stripe
  • i18n at scale
  • REST & GraphQL APIs
  • WebSockets & real-time
See the full tech stack

How a project runs

  1. 01

    Discovery

    A free scoping call to understand your goals, users and constraints. We ask the uncomfortable questions early.

  2. 02

    Plan

    A written proposal with architecture, scope, milestones, risks and a fixed price or milestone budget.

  3. 03

    Milestones

    We build in short iterations with working demos. You get repository access and can give feedback at every step.

  4. 04

    Handover

    Deployment, documentation and a walkthrough for your team. Full IP transfer on final payment.

  5. 05

    Care

    Optional retainer for maintenance, hosting, security updates and continuous improvement.

Process

Frequently asked questions

Do you only maintain systems you built?

No. We can onboard existing systems after a short technical review.

What happens to unused hours?

We agree this upfront — typically a limited rollover to the next month.

Can we scale the retainer up or down?

Yes, the monthly budget can be adjusted with notice as your needs change.

Is hosting included?

Hosting costs are passed through transparently; management and monitoring are part of the retainer.

What happens after launch?

Every project includes 30 days of free aftercare after final acceptance: we fix defects and make small optimisations (up to 4 hours in total) at no charge. After that, maintenance and development continue through an optional Care retainer.

What is the minimum term?

We agree an initial term during scoping; after that the retainer can be cancelled monthly.

How fast do you respond to incidents?

Response times are agreed in the retainer. Every enquiry gets a reply within 24 hours on working days.

Can the retainer include hosting costs?

Hosting costs are passed through transparently at cost; management and monitoring are part of the retainer.

Let's scope your project

A short call is enough to tell whether and how we can help, and what it will roughly cost.

Prefer to write first? Write to us